My Notifications

The My Notifications tab on your My Profile page is where you control how R1 Discover notifies you — and the notification bell in the top bar is where those notifications arrive. Notifications keep you up to date when an activity is assigned to you, a report is ready, or your organization sends an announcement.

Choosing how you're notified

You control which notifications you receive and on which channels from the My Notifications tab in your profile settings.

1. Click your profile icon in the top-right corner and select My Profile (or click the gear icon in the bell panel).
2. Click the My Notifications tab.

The tab lists the notification types relevant to your role, each with a toggle for In-App, Email, and Text (SMS). Most learners see types like R1 Discover Updates, Account Updates, Activity Completion, Engagement Assignment, Assignment Due Reminder, Assignment Reminder from Assigner, Assessment Assignment, and Assessment Reminder; staff and other roles with additional responsibilities see the full list, including types tied to those responsibilities. Turn a toggle on or off to control that channel for that type. Changes save automatically as soon as you flip a toggle, and you'll see a brief confirmation. Text alerts require a verified mobile number — until you add one, the Text (SMS) toggle stays disabled and shows a reminder to verify your number.

Some notification types are managed by your organization. When a type is turned off at the organization level, it appears greyed out and labeled Managed by your organization, and you can't turn it on yourself.

The notification bell

Look for the bell icon in the top-right area of the header, next to your profile icon. When you have unread notifications, a green badge shows the count (it displays 99+ once you pass 99).

To open the notification panel:

• On a desktop, hover over the bell (or click it) to open the dropdown.
• On a phone or tablet, tap the bell.

The panel lists your most recent notifications (up to 10). For each one you'll see an icon or sender image, a short summary, and how long ago it arrived. Unread notifications are highlighted and show a small green dot.

From the panel you can:

1. Open a notification — click it. If it links to something (like a report), you're taken there, and the notification is marked as read.
2. Dismiss a notification — click the X on the right of the item to remove it from your list.
3. Clear All — click Clear All in the panel header to mark everything as read.
4. Adjust settings — click the gear icon in the panel header to jump to your notification settings.
5. View all notifications — click View all notifications at the bottom of the panel to open the full list.

Viewing all your notifications

The full notifications page shows your complete, most-recent-first list with paging when you have a lot of them.

To get there, open the bell panel and click View all notifications, or go to /account/notifications directly.

On this page you can:

1. Open a notification — click a row to read it. Notifications that link somewhere take you there; others open a detail view with the full message and, when available, an action button (for example View Report).
2. Mark all read — click Mark all read at the top right to clear the unread state on everything.
3. Dismiss — click the X on a row to remove that notification.

When you have no notifications, the page shows You're all caught up!

Organization-wide notification settings (admins)

If you manage a company, you'll also see a Notification Settings area for the organization (reached from your company management pages). There you can control which notification types — and which channels (In-App, Email) — are available to members of that organization. Types you disable there cannot be enabled by individual members. This is an admin capability; regular learners won't see it.

If you don't see notifications

Notifications can be hidden for certain accounts by configuration. If you don't see the bell or the My Notifications tab, your organization may have turned the feature off for your account.